Getting off the Air Asia flight from Perth 40 min early, and seeing the LCCT terminal waiting facilities at KL, we decided, at about 11.30pm, that we needed to find a hotel, as we didn’t need to be back at LCCT terminal until about 6am, for a 7.05 flight to Phuket.

I had tossed up whether to book the Concorde Inn many times days before, but had decided to leave it until we got to KL, just to see how we felt. I had noticed an add in the in-flight magazine of Air Asia, for Tune Hotels, and it said they had a new hotel at the LCCT. We looked around for this, but, alas, it did not exist yet!

Having never flown with Air Asia before, and given they have only been operating their flights from out of Australia for about a year or so, I was very apprehensive as to how it would be.

My impressions were as follows
1. Ticketing at Perth Airport – no better or worse than Qantas, Garuda etc
2. First entering the plane – impressed – very clean, clearly quite a new plane, with nice leather (vinyl) seats, and polite staff
3. Takeoff – on time and very smooth!
4. Service – good if you had pre-booked, but not particularly interested if you hadn’t
5. In-flight services – back of seat personal screens excellent, fair selection of movies etc
6. Flight and landing– couldn’t fault it, very smooth, arrived 40 min early on a 5 hr flight, good landing
7. Other passengers – noisy, rowdy, bawdy, riffraff – maybe a side effect of cheap air travel?

Overall – excellent plane and excellently handled. Only disappointment has the cabin staff service. Considering the Low Cost nature of the Carrier, I would have expected more food and drink runs, more promoting their services. Instead we had to ask for entertainment pack, had to ask twice for comfort pack, asked for beer and was told they ran out (only an hour or so after takeoff?)

Would I use Air Asia Again – Yes